Frequently asked questions

40 years. Park City Carpets is family owned and operated and is the original carpet cleaning company in Park City — we were here before the national franchises arrived, and we are still here.

Both, and commercial is a large part of what we do. We work with hotels, lodges, restaurants, offices and resort communities across Park City and Deer Valley, scheduling around occupancy including overnight and off-peak. Homes get the same equipment and the same crew.

It depends on the carpet, the pile depth, how soiled it was and the airflow in the room. Van-mounted extraction removes far more moisture than a portable machine, and Park City's dry mountain air helps a great deal. We give you a realistic window for your specific rooms before we leave, and tell you which ones to stay off longest.

Yes. We use eco-friendly solutions that are safe around children and pets once dry, and we do not leave heavy fragrance behind to cover anything up.

Very often, yes — it is the thing our customers write to us about most. Most failed stain removal comes down to the wrong chemistry or not enough dwell time rather than permanent damage to the fibre. We cannot promise every stain on every carpet, but before you replace a carpet it is worth one free estimate.

Yes, and they are different jobs. Urine soaks through the pile into the backing and frequently into the pad and subfloor, which is why a carpet can be cleaned and still smell. We find the full extent of it and neutralise it at the source rather than treating the visible spot.

Estimates are free, complete and carry no hidden fees — we measure, we tell you the price, and that is what you pay. We will also beat any Park City carpet cleaning price, so if you have a written quote from another local company, bring it to us.

Yes — we are now servicing Heber City and the Heber Valley, with the same crew and the same equipment we use in Park City.

Upholstery and furniture, wood floors, and area rugs including wool and silk. Most customers have several of these done on one visit, which is cheaper and less disruptive than separate appointments.